Can't get new license

Still going, I started trying on Sunday, here I am at Thursday. Why can't I get a license? 

Still going, I started trying on Sunday, here I am at Thursday. Why can't I get a license? 

Into3D,

I'm assuming you're trying to get a framework license, requesting the license at https://www.aras.com/support/LicenseKeyService/ and getting that error message. If that's the case, I don't know the particular cause of your issue, but I can verify that it's up and working right now.

If you're attempting to get a different sort of new license, can you please be more specific about where you're requesting the service and what kind of license you're looking for. With that in hand I can look into the problem.

Skyler C.

Hi.

Same problem.

But sometimes i got another message:

Aras Innovator License Key - Successful

*** License Request transaction Aborted for Failed License creation

A License Key for Aras Innovator has been e-mailed to you at:
Here is my email.

But in email i get nothing.

I meet the same problem, and it's been going on for three days

I solved this.

Where do you live?

I live in Kazakhstan and only when i changed my IP through VPN on European IP i got the license.
Without change IP i always got Service Offline or Successful without email me.

Strange things.

Good luck.

Greetings.

Thanks for the Idea! Guess its time to buy a VPN.... 

FYI the message I'm getting is this, its been months... there is no firewall here...  

The VPN Idea Worked!

I used ProtonVPN, filled in the request as I had done a dozen times, and the license was emailed immediately. 

Thank you!!!