Businesses today need to drive faster innovation while staying profitable in a world where customer expectations are constantly evolving. In addition to building improved products, organizations must also ensure they deliver continuous value that customers will recognize—and reward.

In a recent Aras webinar, Leveraging PLM and Digital Thread Data for Value Stream Management, a panel of industry experts explored how value stream management (VSM) addresses this challenge. By connecting product development, engineering, and business processes, VSM ensures that every decision contributes to customer value. It builds on the process and product data captured by product lifecycle management (PLM), turning that information into strategic insights that align product development with business goals.

Co-moderated by Josh Epstein, CMO at Aras, and Pawel Chadzynski, senior director of strategic research at Aras, the discussion brought together Craig G. Statham, chief software architect at SAS Institute; Stephen Walters, ambassador for the Value Stream Management Consortium; Marcellus Menges, VP of Global R&D at SICK; and Patrick Hillberg, adjunct professor at Oakland University. The group highlighted how PLM and VSM, when used together, can transform siloed product data into actionable intelligence that fuels sustained value delivery.

What are value streams, and why do they matter?

Walters framed it simply: a value stream is the flow of work that transforms an idea, from concept through delivery, into something that produces measurable business outcomes. In other words, it’s a pipeline that turns innovation into customer value.

Statham added that effectively managing value streams begins with clarity on desired outcomes. Organizations need to define the business results they want first, then align processes, priorities, and resources to achieve them. This work backward approach ensures that every activity is tied to delivering real business value.

Too often, teams focus narrowly on individual products or projects, missing the bigger picture. VSM shifts the lens to encompass how the entire organization collaborates to deliver value customers are willing to pay for. And that value isn’t static. As markets and technologies evolve, businesses must be able to adapt all their products to align with their goals.

“Value streams don’t just represent a product. They represent a business service. That service can include multiple products or even replace older ones as technology changes.” — Stephen Walters, Value Stream Management Consortium

Aligning value streams to business goals helps organizations stay ahead of those shifts, ensuring product decisions are guided by long-term priorities, not just short-term performance. It lets teams anticipate when value will taper off and take proactive steps. Since every product has a shelf life, failing to anticipate its decline means scrambling to replace it, often too late. “You need to know the point at which your product is going to die off and develop its successor before you hit panic mode,” Walters warned.

VSM provides the visibility to make decisions like this early, advancing the conversation from “how do we improve?” to “how do we keep delivering value as customer expectations change?”

PLM’s strategic role as a value enabler

If VSM provides the big picture, PLM is the operational backbone that makes it actionable. As panelists explained, most companies deliver customer value through products (whether physical goods, software-driven services, or a combination of both). PLM creates a single source of truth for their entire portfolio and helps organizations plan for the future and manage today.

VSM and PLM improve a company’s product development and customer satisfaction when used together. PLM manages a product’s entire lifecycle, from concept to retirement, while VSM optimizes the flow of value to the customer by identifying and eliminating waste in processes.

For example, when a change in customer requirements is identified through VSM, PLM enables teams to quickly trace affected components and adjust designs, avoiding downstream delays.

“Think of PLM as the backbone that drives flow, whereas VSM is the dynamic nervous system of an organization—using fast feedback and data to understand how flow can be improved and maximized. If you get those two things aligned, you’re off to a great start.” — Craig Satham, SAS Institute

A key component of PLM is the digital thread, the connected data flow across the product lifecycle. PLM manages this thread to ensure traceability and context for every product decision.

“PLM shows you what value you’re delivering and helps you plan how to sustain or grow it. You can prioritize resources, forecast what products to invest in, and understand what capabilities are needed to keep improving that value.” — Marcellus Menges, SICK

Menges compared PLM’s role to the development side of a DevOps loop—defining and validating future offerings while operations execute current commitments. This feedback loop ensures that innovation and execution stay aligned as market conditions evolve.

Leveraging VSM and overcoming barriers to adoption

Bringing PLM and VSM together unlocks major value, but only with the right technology and culture. Businesses need a modern PLM foundation and a connected digital thread to enable visibility and traceability, and they need cross-functional alignment to break down silos and deliver impact.

Hillberg described a classroom simulation to illustrate the risks of disconnected teams and rigid processes. The game models a four-tier supply chain where each tier optimizes to minimize local inventory. When customer demand suddenly doubles, the system collapses because no one has shared responsibility beyond their immediate role. The takeaway is that optimizing individual parts of an organization without considering the whole value stream creates fragility.

“Fragmentation and decomposition create dysfunction. And that dysfunction is cultural, not technical.” — Patrick Hillberg, Oakland University

Hillberg compared this to Conway’s Law, which states that organizations build systems that mirror their structure. When customer needs change, siloed teams and rigid structures slow response times and hinder value delivery.

The solution isn’t massive reorgs, often hurting morale and increasing technical debt. Instead, the panelists recommended incremental alignment to VSM, where small, continuous changes keep processes and people in sync:

  • Map team structures to value streams, not functions or tools
  • Gradually adjust roles and responsibilities as business and customer needs evolve
  • Match system changes with corresponding process and cultural changes
  • Use feedback loops and the digital thread to detect and fix misalignment early

How the Aras platform supports PLM and VSM alignment

PLM and VSM work best together. PLM provides deep visibility into product data and lifecycle planning, while VSM keeps that work aligned to business value. Together, they create a more adaptive, resilient organization that can innovate quickly and purposefully.

Aras Innovator® makes connecting PLM and VSM easier than ever before. It’s an open, flexible platform that connects the digital thread across teams and systems, bringing value stream visibility into the heart of product development. With Aras, companies gain:

  • End-to-end traceability between product decisions and business outcomes
  • Real-time insights to prioritize work based on the value it delivers
  • Agile workflows that evolve with business strategy

Empowered by a modern PLM platform and supported by a culture of continuous improvement, organizations can move beyond technical efficiencies to deliver lasting value for customers and the business.

To learn more about the relationship between PLM and VSM, hear from the experts.