Installing Aras kills IIS?

I have been trying to install Aras on a new server. I install IIS according to the various guides and installation documents. IIS runs fine and I can reboot the machine multiple times and the service seems stable.

As soon as I install Aras I get a 500.19 error when attempting to hit localhost, localhost/.../ throws a 500 error, and then after a reboot IIS will no longer start. I have tried various "fixes" from the forum but nothing is working. This is my 8th time through the install trying various things and I'm getting nowhere.

What is going on? How can I troubleshoot this?

Thank you

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Offline kaftab over 4 years ago

Hello. Did you figure this out? I have the same issue.
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AngelaIp over 4 years ago in reply to kaftab

This one is an issue that affects newer Innovator versions. I have seen it in 12SP7. IIS was killed completely after installing Innovator, literally nothing worked anymore.

We were able to fix it this way:

1. Go to C: \ Windows \ system32 \ inetsrv \ config \ applicationHost.config

2. Remove the these 3 lines in the file. In our case IIS instantly worked again after this modification.
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AngelaIp over 4 years ago in reply to kaftab

This one is an issue that affects newer Innovator versions. I have seen it in 12SP7. IIS was killed completely after installing Innovator, literally nothing worked anymore.

We were able to fix it this way:

1. Go to C: \ Windows \ system32 \ inetsrv \ config \ applicationHost.config

2. Remove the these 3 lines in the file. In our case IIS instantly worked again after this modification.
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Offline Gaurav Patil over 1 year ago in reply to AngelaIp

thank you so much ARAS 22 i could install wiith this workaround
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AngelaIp over 1 year ago in reply to Gaurav Patil

The shown solution is from my Innovator install troubleshooting video at Youtube. But I wonder if anyone ever found a better solution? I expect this setting should be able to be configured in the IIS interface.

Does anyone know the official Aras solution for this one?
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Installing Aras kills IIS?

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